Office Information
Girl Scout Council of the Catawba Valley Area, Inc.
530 Fourth Street SW
Hickory, NC 28602
828-328-2444, phone
800-328-8388 in NC, toll free
828-328-6870, fax
Office e-mail: webmaster@cvgirlscouts.org
Staff Responsibilities and Extensions
CEO/President
Susan G. Ratcliff, CGSCEO
Extension 24 - ratcliff@cvgirlscouts.org
Provides leadership and direction to the entire corporate planning process including financial management, personnel administration and community relations. Ensures that all elements are addressed and integrated; provides support and expertise to the board; leads and manages tactical planning; manages all operational needs of the council.
Senior Vice President of Membership Services
Pat Blake
Extension 29 - blake@cvgirlscouts.org
Assists the CEO/President and in her absence, completes any duties assigned; membership responsibilities such as recruitment and retention; adult training and recognitions; supervises Directors of Membership Development and Outeach; directs Family Partnership Campaign; seeks monetary support through grants. Manages adult training in the areas of basic leadership, outdoor training, adult enrichment and Silver and Gold project advisor.
Vice President of Program Services and Property and Camp Director
Deb Dowling
Extension 25 - dowling@cvgirlscouts.org
Oversees council-sponsored girl programs and activities; Camp Ginger Cascades Director; manages property and facilities, troop trips (Savannah and International), and Gold and Silver Awards; supervises Camp Ranger and Director of Girl Events; destinations; Government Page Program.
Vice President of Administrative Services
Jeannie Brown
Extension 33 - brown@cvgirlscouts.org
Directs membership and troop registration; background checks; summer camp registrations; changes of address and other information; supervises Managers of Customer Services, Administrative Services, and Finance; directs cookie sale.
Vice President of Marketing and Development
Lisa Crawford
Extension 27 - crawford@cvgirlscouts.org
Directs and coordinates print materials, Web site, media relations; public presentations, council newsletters, press releases, and displays; coordinates Service Unit Public Relations Representatives and Webmasters for all seven counties; seeks monetary support through grants; directs the Annual Giving campaign, Camp Sunshine solicitations and camperships.
Senior Director of Membership Development
Christine Ritch-Neal
Extension 30 - ritch@cvgirlscouts.org
Provides support for Ashe, East Hickory, Heart of Catawba, St. Stephens, and Watauga Service Units.
Director of Membership Development
Michelle Fortunato
Extension 31 - fortunato@cvgirlscouts.org
Provides support for Caldwell, East Burke, Iredell, Mooresville and West Burke Service Units.
Director of Outreach
Mary Rigney
Extension 28 - rigney@cvgirlscouts.org
Develops and facilitates outreach programs for the council.
Part-Time Director of Membership Development
Nancy Blair
blair@cvgirlscouts.org
Provides support for Ashe and Watauga Service Units.
Director of Girl Events and Assistant Camp Director
Cyndie TeWinkle
Extension 35 - tewinkle@cvgirlscouts.org
Implements council-sponsored girl programs and activities; By Girls, For Girls; Walk of Fame; Camp Ginger Cascades Assistant Director.
Camp Ranger
Skip Mosher
(828) 758-4173 - mosher@cvgirlscouts.org
Provides safety, maintenance, security, and construction for Camp Ginger Cascades.
Manager of Customer Services
Terri Triplett
Extension 38 and 32 (Store) - store@cvgirlscouts.org
Directs incoming telephone calls and faxes; greets visitors; manages orders and sales for Council Store; checks out library materials; takes reservations from troops and groups for Camp Ginger Cascades and Program Center.
Manager of Administrative Services
Emily Malenchak - emily@cvgirlscouts.org
Extension 21
Administrative assistant to the CEO/President; provides support to program and membership staff.
Manager of Finance
April Bolick
Extension 23 - bolick@cvgirlscouts.org
Manages council accounting functions; maintains council financial records, troop accident insurance applications and claims.
24-Hour Store Order Line
828-328-2444 Extension 40
24-Hour Store Fax Line
828-328-6870
24-Hour Store Online Shopping | 
